Cancelling a subscription

How do I cancel a subscription?

It's straightforward to cancel a subscription. Go to Settings -> Subscription and click 'Cancel subscription."

You will be asked to confirm the cancellation and fill out a short survey; your subscription will be immediately cancelled once confirmed.

After your subscription is cancelled, your monthly clustering credits will be available until the end of your billing cycle. After the end of the billing cycle, these credits will be reset.

Your pay-as-you-go credits will never expire and will be continuously available.

How do i delete all my data and personal information?

You can download all your files and personal information by going to Account settings -> Manage personal data -> Delete account.

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