Getting Support

How does your support work?

Before starting a chat, we highly recommend reading through the documentation first. There's a good chance that your question has already been answered there. It could save you time and provide you with the information you need.

Live chat support is available for all paying customers. Our support is open between 9 am - 5 pm Monday and Friday. GMT+1 timezone.

If you're a non paying user you can send us an email at [e-mail]. We will respond to your messages within 48hours.

How to contact support?

Log in to the app by going to https://app.keywordinsights.ai/

Click 'Help Center'

Click 'Live chat.'

We aim to respond to all inquiries within a few hours, but it may take up to 24 hours during peak days. Your satisfaction is our priority, and we look forward to assisting you through live chat!